Commission Presents Proposals For Improved Rights And Better Information For Travellers

BRUSSELS, BELGIUM - NOVEMBER 29: EU Commissioner for Justice Didier Reynders talks to the media in the Berlaymont, the EU Commission headquarter after a bilateral meeting on November 29, 2023 in Brussels, Belgium. The Commission today adopted a series of proposals designed to improve the experience of passengers and travellers by strengthening their rights. The new rules will build on lessons learned, including the recent experiences of the COVID-19 crisis and the bankruptcy of the travel group Thomas Cook in 2019, which had a major impact both on travellers and on the travel market. In particular, they will clarify rules on reimbursement when flights or multimodal journeys are booked via an intermediary, so that passengers are better protected against cancellations. (Photo by Thierry Monasse/Getty Images)